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PRIVACY POLICY
 
We at Trit Trot are committed to protecting and respecting your privacy when you use our website and mobile application Trit Trot ("Service"). This privacy policy describes how we collect and use your personal data (as defined in the General Data Protection Regulation (EU) 2016/679, the "GDPR") in connection with your use of the Service. This privacy policy also describes your rights and how to enforce them. Terms not otherwise defined in this privacy policy shall have the same meaning ascribed to them in the Terms of Service. Please read this privacy policy carefully before using the Service. By using the Service, you accept this privacy policy and our processing of your personal data.
 
We are responsible for the processing of your personal data as described herein, as a data controller (as defined in the GDPR). Please do not hesitate to reach out to us if you have any questions or comments on your privacy and our processing of your personal data. You can reach us by sending an email to hello@trit-trot.com or contact us at:
 
Trit Trot
Kionslieu Farm
Foxdale
Isle of Man
IM4 3HB
 
We do not share joint controllership with any other company, and all personal data processing is solely handled by Trit Trot.
 

1. PERSONAL DATA THAT WE PROCESS
 
1.1. Contact information and user data
We collect your name and email address during registration. If you install the app, we may also collect gender, age, friends and safety contacts.

1.2. Google Analytics
We collect anonymized, non-identifiable data through Google Analytics.
 
1.3. Health and Training Data
With your consent, we collect data like height, weight, heart rate, training stats, and calculated energy expenditure.
 
1.4. User Activity
We store posts, comments, likes, logged training, and calendar entries.
 
1.5. Images and Videos
We store any media you upload within the app, including metadata.
 
1.6. Location Data
We collect your location to support features like ride tracking and finding stables.
 
1.7. Communication Data
We store information from your support communications with us.
 
1.8. Survey Data
We may invite you to participate in surveys and collect responses if you opt in.
 
1.9. Technical Data
We collect information like your IP address, device type, language, and usage patterns.
 
110. Subscription Data
We store subscription details, including App Store/Play Store receipt data.
 

2. HOW WE GATHER YOUR PERSONAL DATA
 
2.1. Information you provide
Most data is collected directly from you during registration or use of the app.
 
2.2. Information collected from third parties
If you use Facebook Login or analytics tools, we collect data from those services.
 

3. PURPOSES OF OUR PROCESSING AND LEGAL GROUNDS
 
We process your data for:

  • Registering your account

  • Social features

  • Performance tracking

  • App functionality

  • Communication

  • Marketing (with your consent or legitimate interest)

  • Customer support

  • Service development

  • Legal compliance

  • Security and dispute resolution

  • Potential business transitions (e.g. merger or acquisition)
     

4. CHILDREN’S PRIVACY
 
Trit Trot does not knowingly collect data from children under 13. If we learn we have, we will delete it promptly.
 

5. HOW WE SHARE YOUR PERSONAL DATA
 
We may share your data with:

  • Employees or contractors (on a need-to-know basis)

  • Service providers (e.g. hosting, analytics, support tools)

  • Authorities (if legally required)

  • Other users (limited profile information as needed for app functionality)
     
    We do not sell your personal data.
     

6. WHERE WE PROCESS YOUR PERSONAL DATA
 
We aim to process your data within the EU/EEA. If data must be transferred outside these areas, we ensure it is protected by appropriate legal safeguards such as Standard Contractual Clauses.
 

7. DATA RETENTION
 
We retain your data only as long as needed for the purposes it was collected. This includes until you delete your account, withdraw consent, or as required by law.
 

8. COOKIES
 
We use cookies and similar technologies to:

  • Maintain login state

  • Track usage patterns

  • Support marketing (e.g., Facebook Pixel, Google Analytics)
     
    You can control cookie settings through your browser.
     

9. YOUR RIGHTS
 
You have the right to:

  • Access your data

  • Transfer your data

  • Object to processing

  • Correct inaccuracies

  • Request deletion

  • Restrict processing

  • Withdraw consent

  • Lodge complaints with a supervisory authority
     
    To delete your account, use the “Delete account” option in the app settings.
     

10. SECURITY
 
We use technical, organizational, and physical safeguards to protect your data, but no system is completely secure.
 

11. CHANGES TO THIS POLICY
 
We may update this privacy policy from time to time. Significant changes will be communicated. We recommend checking it periodically for updates.
 

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